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Employer Sigmar Recruitment
Job Title Finnish Consultants
Description


We are seeking talented and motivated Finnish agents to work as Holiday PlanningConsultants for aCork based international contact centre, that specialises in helping their customers find their dream holiday.

At their contact centre, they take world-class care of their customers and they are seeking creative people with a passion for travel and providing customer experience to join their high achieving teams.

If you are interested in joining a world class team and looking for an exciting challenge, then talk to us about the great opportunities in our Finnish servicing departments.

Specific skills we are looking for:

  • Fluency in Finnish & English
  • Excellent telephone manner
  • Professional writing skills
  • An ability to handle challenging sales and service situations
  • Results Driven
  • Passionate about delivering excellent service
  • Experience of working in a sales environment or contact centre would be a distinct advantage, though not a necessity as full training will be provided
Main Responsibilities:

  • Pro-actively deal with members across various channels, primarily inbound calls and also as required outbound calls, web chats and emails.
  • Achieve all personal targets and objectives through maximising all sales and value-add opportunities.
  • Motivated to earn competitive incentives by meeting personal and market set KPI’s.
  • Flexibility to work in a changing environment offering members various holiday products, with a strong focus on switch-selling and first contact resolution.
  • Delivering a high level of service to our expanding member base through regular contact to create the holidays of their dreams.
They offer full training, excellent on-site facilities and an excellent benefits package

To find out more please call Leah on +353 21 4847 135 (021 4847 135 if you are already living in Ireland) or email your CV to loflaherty@sigmar.ie to be considered.

This job originally appeared on RecruitIreland.com
Location Cork
Date Added 72 days ago
Apply Link
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